Seeking clearer communication

Ian Hull began noticing the errors about five years ago. Checking over correspondence written by junior associates, articling students or summer interns, he'd be taken aback to read notes that were intended for clients that had been written as though they were addressed to a friend.
Click here to see this article in our digital edition (available to subscribers).

Read more

You are here
8600+ active users, more than 2300 legal articles--online legal directory and rating service! Register Now!